Topic: Crash at startup in Windows 8.1

Image Analyzer 1.36 crashes at startup in Windows 8.1 (64-bit), at loading jasperlib.dll. I hadn't installed Image Analyzer before the upgrade to Windows 8.1, so I don't know if this is related to the Windows version.

2

Re: Crash at startup in Windows 8.1

I will have a look at it. For now you can just delete that dll

Michael Vinther

> software developer <

Re: Crash at startup in Windows 8.1

That worked, thanks! smile

4 (edited by ivan.planinar 2013-10-25 4:34:06)

Re: Crash at startup in Windows 8.1

Similar thing happens to me (W8.1 clean install), except that I cannot even finish installing IA properly. On W8 this program functioned normally.

Every time I try to install IA I get this error when setup program tries to run the IA.

Faulting application name: Analyzer.exe, version: 1.36.2013.0, time stamp: 0x2a425e19
Faulting module name: ntdll.dll, version: 6.3.9600.16408, time stamp: 0x523d45fa
Exception code: 0xc0000005
Fault offset: 0x0007f6e0
Faulting process ID: 0xb5c
Faulting application start time: 0x01ced13225720055
Faulting application path: C:\Program Files (x86)\MeeSoft\ImageAnalyzer\Analyzer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 6355637b-3d25-11e3-8258-50e5493af043
Faulting package full name:
Faulting package-relative application ID:

Re: Crash at startup in Windows 8.1

I tried deleting jasperlib.dll myself and it worked (even though I got error in nt.dll)! I could at least enter the program.

6

Re: Crash at startup in Windows 8.1

This has now been fixed in version 1.36.1

Michael Vinther

> software developer <

Re: Crash at startup in Windows 8.1

works great, thanks!